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Walmart pulls some food due to cooler problem

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Walmart on North Main Street continued Wednesday to have problems with its freezers and refrigeration units for the fifth day. When the problem could be fixed was unknown by Wednesday afternoon. (Lisa Dunlap Photo)

Some Roswell Walmart customers have been a bit disappointed in recent days as malfunctioning freezer and refrigeration units since Saturday meant that almost all fresh and frozen foods had been pulled from shelves.

Videos by customers have appeared on Facebook showing row after row of empty freezers and cooler units at the store on North Main Street.

Local managers and employees chose not to comment, referring questions to a corporate media office. A list of queries, including impacts on local employees, was not responded to by press time.

Signs on front doors let customers know “coolers temporarily down,” while a Saturday Facebook post by the company stated, “Due to our cooler system going down we are not able to sell any Dairy, frozen, cheese, sandwich meats, meat, produce etc that belong in coolers until further notice.”

The Facebook post on Saturday afternoon indicated that the problem was expected to be fixed by Monday. The Walmart post also indicated that technicians were working to solve the problem.

One known impact is that another grocery store nearby, the Farmer’s Country Market on North Main Street, has seen a lot of business.

“We are extremely busy,” said manager Gary McWhorter, who said that no other impacts have been experienced or are expected. “We are able to get trucks daily, so we should not have any problems having enough food” if the situation persists, he said.