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New Mexico unveils app for behavioral health support

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The state of New Mexico has launched NMConnect, a phone app that provides free 24-hour crisis and non-crisis support and access to behavioral health professionals who can text or talk by phone.

The app links users to the New Mexico Crisis Access Line (NMCAL), which provides safety net services statewide.

“As the COVID-19 pandemic continues to force physical isolation, many people may experience challenging behavioral health symptoms, some perhaps for the first time. This app connects to NMCAL, which is a one-stop shop for any and all behavioral health resources across the state of New Mexico,” said Bryce Pittenger, CEO of the New Mexico Behavioral Health Collaborative.

According to a press release issued earlier this week by the Behavioral Health Collaborative, NMCAL is still available by phone 24/7 toll-free by calling 1-855-NMCRISIS (1-855-662-7474).

The NMConnect app, available for iPhone and Android, includes a “one touch” button for connection to a mental health professional on the state of New Mexico’s 24-hour crisis and access hotline. For non-crisis support, including help finding a therapist or support group, or just to engage with someone that has been there, the “Text Warmline” option connects people to a certified peer support specialist for non-emergency support (available from 6 p.m. to 11 p.m.) and a “Call Warmline” option is available for peer to peer conversations with someone in recovery from their own mental health diagnosis, (available from 3:30 p.m. to 11:30 p.m.).

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All are accessible via the app from any cellular smartphone.